Customer Service and Sales

We are seeking a skilled Installation Coordinator (Customer Service & Administrative Assistant )to join our client’s team, one of the US largest Security companies.

Position Description

Responsibilities:

• Coordinate all installation schedules for installers. Coordinate, prioritize and schedule installations.
• Use the Tleemar system to schedule installation appointments.
• Confirm all installation appointments daily.
• Retain installation completion sheets.
• Write up phone sales.
• Order equipment for jobs.
• Other duties as assigned which may include but are not limited to act as payroll liaison, distribution of paychecks, addressing payroll/commission issues, preparing one-time payments; administer fleet, cellular phone and/or pager programs.
• Assist Sales Manager and Reps in preparing proposals, contracts, letters and reports.
• Assist with clerical and administrative duties including but not limited to ordering supplies, filing, and faxing.
• Communicate new policy or policy changes via memo or newsletter.
• Enter time tickets into OTM.
• Handle incoming customer/associate relations calls.
• Process accounts payable invoices; process contracts; process receivables.

Minimum Qualifications:

• 1-2 years of experience.
• Ability to handle multiple tasks.
• Strong communication and customer service skills.

Comments/Special Instructions

Benefits

• We offer a wide range of benefits including Medical, Dental, and more.

About Our Client

Our client is one of the largest Security service companies in the world. They are looking for the best, brightest talent available and have tasked Akorbi with helping them find it.

About Akorbi

Akorbi is a group of companies, based in Dallas, Texas, specializing in providing enterprise solutions that empower organizations to achieve success in the global economy. Our customizable solutions include comprehensive workforce solutions, multilingual contact centers with business process outsourcing capabilities, interpretation, and localization services.

Akorbi is the 13th fastest-growing woman-owned/led company in the world, according to the Women Presidents’ Organization. Our founders have been featured in The American Dream on the Bloomberg channel, as well as in several notable publications, including Forbes, Inc. Magazine, TIME, Fortune, and Google+.