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IT Operations Specialist (On-site)

Akelius
Washington, DC
  • Posted: April 15, 2022
  • Full-Time

 

IT operations specialist (On-site)

Are you looking for career opportunities within a growing real estate company?

Then you might be our next IT operations specialist.

Join us and be a part of our journey.

job description

Akelius is seeking an experienced IT operations specialist to maintain reliable, secure, and efficient day to day operations for the Washington, D.C. office and Properties.

The ideal candidate will provide innovative and reliable technology support not only to help the Akelius Real Estate Management teamwork smarter and more efficiently,
but also to keep existing Technology processes running optimally.

The IT operations specialist will hold internal customer satisfaction as their top priority.

  • conducting reviews, recommendations of internal processes and procedures
  • manage multiple tasks and meeting deadlines; communicate progress at regular intervals
  • provide frontline IT support, both face to face and remotely, with the use of TeamViewer and Azure resources.

 

  • take ownership of support requests and be proactive in resolving issues
  • reconcile needs of different teams
  • manage projects and tasks (e.g., upgrades of hardware or software)

 

  • follow-up with end users to provide status updates as per service level guidelines
  • complete system diagnostics, problem solve, and provide positive client and end-user service
  • perform other related tasks as assigned
who you are
  • high school diploma or GED is required
  • college degree preferred
  • 2+ years' in an IT support role providing IT support, and providing customer support in an IT or technical helpdesk environment

 

  • intrinsic interest and understanding of IT solutions and a genuine passion for technology efficiencies
  • proven ability to create and maintain positive customer and end-user relationships with technical advice, and timely service
  • ability to present complex information clearly and influence the outcome through effective verbal and written communication

 

  • excellent people skills, building relationships with employees
  • enjoy working in a fast-paced growing team and are comfortable talking to people at all levels of the business
  • good interpersonal skills and ability to cultivate strong working relationships in a team environment is a must

 

  • strong organizational skills to ensure proper follow up and adherence to project timelines
how to apply

Apply with a copy of your resume

about Akelius

Akelius acquires, upgrades, manages residential properties.

Akelius owns over rental apartments in the metropolitan cities New York, Boston, Washington D.C., Austin, Montreal, Toronto, London, and Paris.

Read more at www.akelius.com

Akelius is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender identity, sexual orientation, age, marital status, protected veteran status, pregnancy, physical and/or mental handicap or financial ability.

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Akelius

Address

Washington, DC
USA

Industry

Technology

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