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Operations Manager (Domestic)

Ajilon Indianapolis, IN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Ajilon is searching for an Operations Manager in Indianapolis, IN, to lead a team of highly talented domestic customer service and dispatch personnel to the highest level of customer service, process quality, and profitability. This firm is a global leader in supply chain transportation solutions, helping thousands of partners in their network reduce freight costs, maximize asset resources and market visibility. 


  • Oversees the front-line domestic operations of the company by reviewing annual benchmarks and outcomes

  • Promotes personal and professional employee development to meet the strategic goals of the company effectively

  • Reviews performance metrics to ensure operations personnel adhere to company and customer standards, policies, procedures, and defined goals

  • Monitors the quality, quantity, cost, and efficiency of the movement and storage of various shipments

  • Advises the Director of Operations of constant changes with customer service and pricing demands as well as employee performance metrics

  • Engages in employee recruitment to identify individuals who will positively impact the organization's goals and meet customer demands for specific markets

  • Assist in the development and implementation of employee training programs

  • May perform other duties and responsibilities as assigned.

  • Qualifications:

  • Bachelor's degree in a business-related field/logistics preferred

  • 5+ years of experience in the logistics industry

  • Skills/Aptitude:

  • High level of internal and external customer service

  • Analytical, problem solving, and decision-making skills

  • Sound understanding of the logistics and transportation industry, including current rules and regulations

  • Ability to manage time and meet deadlines

  • Excellent written and verbal, and interpersonal skills

  • Proficiency in Microsoft Word, Excel, and TMS programs

  • Employment type: Full-time, Salary, On-site

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records


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Indianapolis, IN
46260 USA



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