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Entry-Level Customer Service Representative Job (Degree Required)

Ajilon Bozeman, MT
  • Expired: over a month ago. Applications are no longer accepted.

Are you looking for a position where you can utilize your communication skills that would provide upward growth within the company?

Parker+Lynch has teamed up with Bio-Technology company that offers products worldwide and has a customer service location in Bozeman, MT. We are looking for a reliable person that wants to work as a Business-to-Business Customer Service Representative! This role will lead into a Sales or Customer Service Manager position. Since this is with a bio-technology company, this is also an excellent opportunity for anyone with a background in biology, that doesn't want to work in the lab for the rest of their career.

Responsibilities:

  • Answer customer calls and email inquiries, professionally, promptly and efficiently
  • Assist sales at times with the management of specific distributor accounts
  • Process incoming orders- web, telephone, email, etc
  • Respond to sales and/or service inquires forward to technical support as appropriate
  • Follow up on sales quotes and customer return Merchandise Authorizations
  • Manage, maintain and update customer accounts
  • Resolve customer complaints—escalate to Supervisor or additional departments when appropriate
  • Communicate and coordinate with internal departments when needed
  • Exhibit excellent documentation practices

Qualifications:

  • Bachelor’s degree
  • Strong verbal and written communication skills
  • Moderate skills in Microsoft Office including MS Word and Excel
  • 6-months' experience working in a customer service position is preferred

Don't wait! Apply today to this Customer Service Representative job in Bozeman, MT!

Ajilon

Why Work Here?

Specialized Staffing, Focused on matching the best candidates to the best opportunities!

Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.ajilon.com/privacy-policy/ The Company will consider qualified applicants with arrest and conviction records.

Address

Bozeman, MT USA
Bozeman, MT
USA