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Customer Support Specialist

Ajilon Seattle, WA
  • Expired: over a month ago. Applications are no longer accepted.

Customer Support Specialist

Ajilon is partnering with a rapidly-growing logistics organization in Seattle, WA for a team of Customer Support Specialists.

If you enjoy working with a fun and friendly team in a fast-paced environment then apply to this position!

Responsibilities:

  • Acknowledge and resolve customer issues, ensuring prompt response times and a high level of customer satisfaction
  • Document customer interactions internally to assist in minimizing future occurrences
  • Become an expert on the internal platform and be able to assist with any question that our customers may have
  • Maintain a positive, empathetic and professional attitude to customers at all times

Qualifications:

  • 1+ years of customer service experience
  • Working knowledge of shipping and transportation industry
  • Ability to stay calm under pressure, especially when customers are stressed or upset

Work Schedule:

  • Monday - Friday from 8 am to 4:30 pm

Compensation:

  • $18 - $20 DOE

Employment Type:

  • Temporary to hire

Ajilon

Address

Seattle, WA
USA