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Customer Service Representative

Ajilon Ridgefield, NJ

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our client in Bergen County needs a contract to hire Customer Service Representative onsite,. Pay is $20-21 an hour- 45K perm. 

The customer services representative/ office support position is responsible for learning and covering as needed processing orders for produce received by mail, telephone, fax or e-mail or personally from customers or company employees.

ESSENTIAL FUNCTIONS

  • Provides customer service support and acts a customer service representative backup.

  • Partners with the sales team, and internal departments to meet and exceed customer's service expectations.

  • Compile daily lists of leads and contact them or delegate individual leads to sales director.

  • Support marketing executives in organizing various projects. Creates and develops visual presentations.

  • Assist in the creation and/or editing of presentation materials including flyers, labels, proposals, email blasts.

  • Confers with production, warehouse or common carrier personnel to expedite, trace missing or delayed shipments.

  • Provide administrative assistance to executives and management team members as required.

  • Perform data entry duties with regard to sales figures, metrics and other key data.

  • Answers questions from customers or individuals about our products and directs them to the person able to assist them.

  • Acts as a liaison with other departments and outside agencies, including high-level staff. Handles confidential and non­ routine information.

  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

  • Other duties as required

  •  

                       Must Have

  • 1 to 3 years customer service experience

  • Experience with EDI orders, invoicing, and delivery reports preferred.

  • Communicates well with shipping, production, and quality control departments.

  • Must be an organized individual with a sense of urgency.

  • Prompt customer follow ups.

  • If interested, please submit resume ASAP.

     



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.ajilon.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

Ajilon

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Address

Ridgefield, NJ
07657 USA

Industry

Business

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