Do you love working with customers to provide the very best customer service? Do you have experience in a bank or professional setting? Ajilon is hiring a Customer Service Representative to service a large financial services client.
- Provide high-quality customer service by responding to and researching and resolving customer inquiries related to dispute/fraud claims
- Manage a large caseload by researching, investigating, and resolving disputed credit/debit card charges.
- Interact with customers via correspondence and telephone to determine the source of the claim and correcting errors.
- High school diploma or equivalent
- At least one year of customer service experience
- Experience working in the financial services or banking industry nice to have
- Experience working in an office/clerical environment
- Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
Shift: Sun-Thurs, 3:30 PM -12:00 AM (not flexible)
Don't wait! Apply today to this Customer Service Representative job!