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Customer Service Rep

Ajilon Paramus, NJ

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Good Afternoon-

 

Our client in Paramus, NJ is seeking a full -time (onsite) Customer Service Representative.

 

What the CSR will be doing:

 

Handles all aspects of servicing accounts from order to cash including but not limited to order processing, outbound deliveries, processing returns/credits & debits, invoicing, and account maintenance. Supports the Operations Manager and the Sales Team. Maintain a working knowledge of standard operating processes and apply to daily operational activities.

 

 

Main Responsibilities

Sales Order Management:

 

• Process and confirm all sales orders according to customer specifications.

• Communicate with customers for order status, product availability, shipment pickups and delays.

• Coordinate Pre ship sample requests related to orders with the Sampling specialist.

• Air shipment – request approval from Directors, signed form from customers, product availability

• Create outbound deliveries and obtain material and shipping documentation for the warehouses.

• Communicate with the warehouses as needed to update, expedite, or follow up on shipments.

• Create and send invoices to customers via email or customer web portal.

• Follow up weekly on all past due accounts to ensure payment and discuss with OM & Sales Director

 

SAP a must!

 

Please submit your resume ASAP if interested.

 

Thank you,

Tracy

 



Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records

Ajilon

Ajilon's Logo

Address

Paramus, NJ
07652 USA

Industry

Business

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