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Customer Service Member Services

Ajilon Winter Park, FL

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Ajilon is currently seeking to fill a Customer Service Member Services role here in Lake Mary, FL for a large risk management company. Candidates with a minimum of one (1) year of experience in a similar role will be considered. This has great potential for growth, along with working for a dedicated and fast-paced, detail-oriented team.

 

Responsibilities:

  • Respond to inquiries professionally, knowledgeably, quickly and efficiently utilizing all resources available
  • Ability to apply judgment in proactively assisting or resolving service issues within boundaries of knowledge and authority
  • Support the Customer Relation team by providing detailed, technical assistance to customer/member issues related to login, membership, certification operations, training & website navigation
  • Manage and reconcile daily transaction batches with high attention to detail
  • Follow company procedures to process documentation maintaining confidentiality standards
  • Maximize revenue through consultative and suggestive selling of company products and resources
  •  

    Qualifications:

  • Bachelor's or Associate's degree in Logistics or Business or additional experience of education
  • One or more years' experience in a fast-paced call center (preferred)
  • Must be able to perform all essential duties satisfactorily
  • Must be able to write routine professional correspondence, speak effectively before groups of customers or employees
  •  

    Other Skills & Abilities:

  • Ability multi-task while answering complex service questions from customers
  • Possess quick-learning skills in software & computer systems
  • Excellent interpersonal communication and negotiation skills
  • Multi-language skills is an asset to any role (bilingual strongly preferred)
  •  

    Employment Type:

  • Temp to Hire
  • Onsite position, with up to 50% remote work after training
  • Full-Time (8:00 AM - 5:00 PM)
  •  

    Compensation:

  • $16.50/hr USD
  •  

    If you have the qualifications above and are interested in this opportunity – apply today by sending your resume to Danielle.brunette@ajilon.com. Not exactly what you were looking for? Browse other available jobs in your area online at the Ajilon website.



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.ajilon.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

Ajilon

Ajilon's Logo

Address

Winter Park, FL
32789 USA

Industry

Business

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