Customer Care Administrator

Do you have effective and efficient customer service skills and want to work for a well-known non-profit organization? Ajilon has partnered with a Washington, DC-based organization in the hopes of finding several team-oriented self-starters to pursue a contract, on-site position working on their international convention. We are looking for people who have positive and proven customer service experience, strong writing skills, and knowledge of MS Excel, Word, and data entry.

Responsibilities:

• Convey ideas, instruction and service via written text answering general customer service inquires via the phone or email
• Heavy phone and email line; relating to registration, company presentations and partnering
• Data entry and submitting orders correctly
• Processing customer orders, changes, and edits
• Web editing, review, and general testing of registration
• Other projects and customer support tasks as assigned

Qualifications:

• Experience using MS Excel, MS Word, and Data entry
• Strong written, customer service and data entry skills
• Previous convention experience at any level is a plus
• Foreign language skills are always beneficial, but are not required, however those with Spanish, French, Japanese, Chinese, Korean, Portuguese would be helpful

Compensation: $18 an hour

If you or someone you know meets these requirements, please send your resume to Hannah.simon@ajilon.com or apply online now!