Skip to Main Content
← Back to Jobs

Customer Service Representative/Dispatcher

Aire Serv of Melbourne Melbourne ,FL
  • Posted: over a month ago
  • $24,772 to $32,571 Yearly
  • Full-Time
Job Description
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As a Customer Service Representative, you are a key member of the team and frequently the first point of contact for our customers. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

  • Receive incoming calls in professional, timely and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:

  • Minimum two years admin experience
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • General computer knowledge, including Microsoft Office
  • Typing skills a plus
Benefits: Benefits:

  • Health Insurance
  • IRA match
  • Paid Vacation
  • Paid Holidays
  • Positive work environment
We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Aire Serv of Melbourne

Address

Melbourne, FL
32935 USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.