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Service Coordinator

Air Power Services Inc. Pensacola ,FL
  • Posted: over a month ago
  • $18 to $20 Hourly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

Air Power Services Inc. is a distributor for Industrial Compressed Air Systems and Blowers located in Pensacola, FL that has served the Gulf Coast for 34 years. We are looking to hire a full-time service coordinator. This position requires good phone presence, professional communication skills, be able to maintain a close working relationship with Technicians, Sales Consultants and Parts personnel, and strive to maximize department sales and efficiency. A basic understanding of mechanical equipment is preferred. Air Power Services is known for the exceptional service we provide, so we are looking for someone who can maintain and build on our quality service reputation.

Company website: www.airpowerservicesinc.com 

Qualifications:

  • Demonstrate a working knowledge of Microsoft Excel, Word, Outlook
  • Exceptional skills for communicating through written & verbal means to co-workers, vendors and customers.
  • Excellent customer service skills
  • Be a self-motivated person who continuously strives to learn, problem solve and is detail-oriented
  • Strong administrative skills
  • Professional appearance and positive attitude
  • 1 + years of experience in service coordination to include logistics and/or customer service is preferred
  • Mechanical experience preferred

Responsibilities Include:

  • Work under direction of the Service Manager
  • Answer phone and email inquiries accurately and in a timely manner
  • Research and prepare quotes
  • Must have the ability to work independently as well as part of a team
  • Dispatch and debrief technicians
  • Organize and coordinate daily schedules based on call priority and technician availability
  • Conduct job site visits
  • Maintain and update job board
  • Share relevant documentation with the service team
  • Preparing necessary materials for services
  • Order equipment and materials for projects/services
  • Aid and direct technicians over the phone
  • Assist with billing and invoice approval as requested
  • Enforce the quality and safety programs of the company and customer site regulations (OSHA)
  • Ability to respond promptly to customer requests and needs, check product order availability, and provide superior customer satisfaction
  • Notify and coordinate all customer drop-off/pick-ups
  • To initiate and complete all warranty paperwork for the manufacturer
  • Review all shop tickets & submit to accounting
  • Assist with other duties as assigned

Required: High school or equivalent education, Valid Driver’s license (Required)

Work authorization: United States (Required)

Pay Frequency / Salary / Schedule: Bi-Weekly / $18-20 per hour, based on experience / Monday - Friday 7am – 4pm

Benefits: Health, Dental, Life & Supplemental Insurances, Paid time off

Company Description
We are a small business located in Pensacola, FL and have been in business since 1987. We are a distributor for one of the leading compressed air system lines and several other lines. Our technicians are factory trained to be the best in the business. We have a very low turn over rate with many of our people being with us for 10+ years.

Air Power Services Inc.

Why Work Here?

We are a small business that is a distributor for compressed air systems and have served the Gulf Coast for 34 years.

We are a small business located in Pensacola, FL and have been in business since 1987. We are a distributor for one of the leading compressed air system lines and several other lines. Our technicians are factory trained to be the best in the business. We have a very low turn over rate with many of our people being with us for 10+ years.

Address

Pensacola, FL
USA

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