Skip to Main Content

Dispatch/Scheduler

Air Master Heating & Air Conditioning Ferndale, MI
  • Posted: over a month ago
  • $16 to $19 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

We are seeking a Dispatcher Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities: Scheduling technicians and installation crews through our software system. Dispatching and communicating with customers, technicians and installation crews confirming appointment times and work to be completed.

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

ā€‹Qualifications:

  • Previous experience in customer service, dispatching, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Air Master Heating & Air Conditioning

Why Work Here?

Top Pay, Great Benefits, PTO, Great Environment, Diverse Day to Day Work Life, Friendly Dispatch.

Since 1983, Air Master Heating and Air Conditioning has been serving Southeast Michigan and has been creating satisfied customers ever since. We provide Quality Work, Every Time No Excuses. Because of our focus on superior customer service, our customer base is increasing faster than ever!

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.