Driver- AM Shift

The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location.

Responsibilities and Associated Duties:

Under the supervision of the General Manager, i.e., the Driver will be responsible for managing the timeliness of the final product that will be delivered to the appropriate location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• The Delivery Driver is responsible for delivering catering orders, concierge items in a safe and timely manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures.

• Additionally, the Driver will participate in the process of directly serving the ACW customers and obtaining feedback from them regarding our product and service, which they will relay to the Catering Director or Specialist, Sous Chef, General Manager as required.

• They will be an on-site problem solver in the event of situations arising that require immediate action, and the Driver will be provided the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost.

• The Driver is responsible to drive safely under the laws and safety guidelines of the state (s) they drive in and to always be courteous and careful to avoid accidents and dangerous situations while on the road.

• The driver is responsible to maintain the vehicle fleet, clean the vehicle they use and remove all trash, clean the vehicle a minimum of one time per week and ensure that the Geotab signal and FOB are in working order, and will always fill the gas tank before returning to the kitchen on their final run.

• Further responsibilities may include picking up supplies as needed in the course of business and routine vehicle cleaning and maintenance.

• Understand and maintain quality control and food-safety procedures of food product during delivery.

• Under the direction of the General Manager, i.e., maintain operationally safe vehicles by conducting regularly scheduled and required inspections including oil changes, tire changes/rotations, and other servicing. Maintain impeccably clean (inside and out) vehicles by utilizing self-service car washes.

We offer full benefits:

• Healthcare benefits: Medical, Dental, Vision.
• Basic Life Insurance, Short Term Disability Insurance and Long-Term Disability Insurance are company paid benefits.
• We have a generous Vacation Program
• 401K Retirement Plan, for eligible employees, (plan entry is the first day of the month following 30 days of employment, discretionary company match is 100% of the first 6% of participant contributions up to the contribution maximum for the 2023 Plan Year.
• In addition, there are other Supplemental Benefits. Air Culinaire Worldwide considers 30 worked hours a week a full-time employment status and all full-time employees qualify for benefits. See our benefits here Benefits Guide 2023
• Watch Me To Learn About How Exciting it is to Work for Air Culinaire Worldwide

Measures of Success:

- Annual Performance Review- success will be measured using results of the Annual Performance Review (2X per year), which are established bi-annually, just prior to the new Fiscal Year starting & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and our Core Service Goals:

- Stellar Customer Service

- Integrity & Accountability

- Entrepreneurial Spirit

- Teamwork Commitment

Knowledge, Experience and Skill Requirements:

• High School diploma is required.

• Previous face-to-face customer service experience in the aviation, food services, or hospitality industry is essential.

• Individual must possess excellent verbal and written communications skills.

• Must possess a sense of urgency at all times and be able to work in a fast-paced environment while maintaining attention to details.

• Prior delivery driving experience preferred.

• *The Driver must have an excellent driving record and be able to pass a FAA on-ramp security clearance and pre-employment and random drug and alcohol screenings.

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