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Manager, Exhibit & Sponsorship Operations

Air & Space Forces Association
Rosslyn, VA
  • Posted: October 03, 2022
  • Full-Time
Job Summary:

The Operational Manager is a responsible administrator who will work directly with industry partners, sponsors, vendors, members ofAFA, and AFA staff for sponsorship & exhibit hall fulfillment. The Operational Manager works closely with the Events team to execute the strategic vision of the organization's events portfolio supporting efforts of sponsorship sales fulfillment, exhibit hall floor management, and vendor oversight. The Operational Manager serves as the main point of contact for customer service, facilitation of operations, and troubleshooting issues in real-time.

Essential Functions:

Sponsorship Fulfillment and Exhibitor Services (approximately 75% of effort):
  • Conducts the fulfillment of sponsorship agreements by requesting logos, mailing attendee lists, ordering sponsored items, developing sponsorship signage, etc.
  • Creates and manages timeline for all sponsorship fulfillment to ensure all contractual requirements and production timelines are met
  • Manages the execution of sponsorship details on-site at events
  • Maintains sponsorship/advertiser/exhibitor databases and materials to include, but not limited to, prospectuses, contracts, priority points, and websites
  • Coordinates communications relating to event sponsorships
  • Manage internal budget and financial tracking of sponsorship and exhibit sales and expenses
  • Assist in sales support by tracking sales and invoice processing
  • Oversee AFA vendor contract for exhibit sales and service including the planning and installation of exhibit floor layouts
  • Creates and maintains exhibitor kit for all events
  • Acts as the first line of customer service on-site for all exhibitors and sponsors, troubleshooting any issues, maintaining positive customer relations, and ensuring event satisfaction for sponsors and exhibitors
  • Researches and proposes event-specific needs for items like event activities, vendors, décor, entertainment, and other event options within the proposed budget upon request from the events team
  • Provides customer service support including using positive telephone skills, responding promptly to e-mails and phone calls, etc., from customers/members inquiring about sponsorship and exhibits

AFA Show Management (approximately 20% of effort):
  • Manages design, production, and execution of all show management signage, units, and booths
  • Schedules, organizes, and manages all show management freight delivery and distribution on-site for each event
  • Maintains and order inventory of show management supplies for events

Other Duties as assigned (approximately 10% of effort):
  • Other tasks as assigned


Requirements

Education and Experience Required:
  • Bachelors' degree in marketing, communications, business, hospitality management, or a related field, or equivalent work experience
  • At least five (5) years of related experience
  • Project management and logistics coordination experience.

Education and Experience Preferred:
  • Experience managing events with similar stakeholders and partners as AFA, i.e., military and industry partners, and association members.
  • Experience with the transition of traditionally in-person events to online environments


Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Wellness Resources

Air & Space Forces Association

Address

Rosslyn, VA
USA

Industry

Non Profit

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