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Hampton Inn Front Desk Full Time Nights and Weekends

Aileron Management
Appleton, WI
  • Posted: July 02, 2022
  • $14 Hourly
  • Full-Time

The Hampton Inn Appleton Fox River Mall Area is looking for a full-time, Front Desk Attendant to join their dynamic team. This position will also assist in other areas of the hotel. Must be available to work nights and weekends.

Discover a new career at the newly renovated Hampton Inn Appleton-Fox River Mall Area. Our Appleton hotel is located 2 miles from the Appleton International Airport, just off of Interstate 41.

About us

The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!

The Job

The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service.

Job Duties Include:

  • Greet and interact with guests in a warm, friendly and professional manner.
  • Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
  • Provide highest level of service by anticipating, listening attentively, and responding promptly to guest's needs.
  • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
  • Respond to guests' inquiries about the hotel, and local area services and attractions providing accurate information.
  • Listen attentively to guests and assists in resolving issues or concerns.

Required Skills & Experience
  • Hotel experience preferred.
  • Customer service experience preferred.
  • Must be able to work weekend and holiday shifts.

Benefits
  • Comprehensive benefits package including: Medical, Rx, Dental, Vision, Flexible Spending/Dependent Care Account, Short-term Disability coverage
  • Life and AD&D Insurance and Long-term Disability
  • 401(k) Retirement Plan with company match
  • Up to 10 days of paid Vacation per year
  • Up to 5 days of paid Sick time per year
  • 7 paid Holidays per year
  • Hilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Aileron Management

Address

350 N Fox River Dr

Appleton, WI
54913 USA

Industry

Tourism

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