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Technical Support / Helpdesk support

AgreeYa Solutions Center Groton ,CT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 Job Description:

Our Client Service staff is comprised of friendly, courteous professionals who will help our clients with hardware and software issues from start to finish. They have a thorough knowledge of our products and are familiar with state-specific motor vehicle rules and regulations.

 

Duties:

  • Provide client support and technical resolution via email, phone and other electronic communications.

  • Troubleshoot and resolve all product-specific technical (hardware/software) problems.

  • Verify proper installation and configuration of software.

  • Answer policy and procedural questions.

  • Provide training to clients in the use of system and applications.

  • Other duties as assigned

 

Required Experience (minimum):

  • Education: High School Diploma or Equivalent

  • Experience: 0-2 yrs

 

Required:

  • PC Hardware Troubleshooting

  • Software Troubleshooting

  • Problem Solving

  • Organizational Skills

  • Written Communication

  • Telephone Etiquette

Company Description
AgreeYa Solutions is a global Systems Integrator, delivering competitive advantage for its customers through software, solutions and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1700 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, BFSI, Healthcare Utility, Technology, Public Sector, Credit and Collections, Account Receivables Management and others

AgreeYa Solutions

Why Work Here?

Unlimited earning potential! Superior Benefits!

AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999. AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,500 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, BFSI, Healthcare, Pharma/Life Sciences, Utility, Technology, Public sector and others. As part of its solutions and services offerings, AgreeYa provides intranet/portal, content management, and collaboration, cloud and infrastructure solutions, business intelligence and big data analytics, product engineering, application development and management, independent software testing, and staffing (IT, Non-IT, and risk/compliance/AML) solutions.

Address

Groton
Center Groton, CT
06340 USA

Website