Our Client Service staff is comprised of friendly, courteous professionals who will help our clients with hardware and software issues from start to finish. They have a thorough knowledge of our products and are familiar with state-specific motor vehicle rules and regulations.
Provide client support and technical resolution via email, phone and other electronic communications.
Troubleshoot and resolve all product-specific technical (hardware/software) problems.
Verify proper installation and configuration of software.
Answer policy and procedural questions.
Provide training to clients in the use of system and applications.
Other duties as assigned
Required Experience (minimum):
Education: High School Diploma or Equivalent
Experience: 0-2 yrs
PC Hardware Troubleshooting