Role ServiceNow CMDB Consultant Duration 18 Months Location El Segundo, CA Experienced ServiceNow and Risk Management Consultant. Understands business needs. Assesses the impact of those needs, capturing, analyzing and documenting requirements and providing solutions that leverage ServiceNOW capabilities and best practices in order to produce an optimal risk management solution.
What will your job look like? You will have the opportunity to reflect customer needs and technical requirements and implement a solution independently using ServiceNow and security software tools. Including Establish Data Collection Metrics for daily reporting of data integrity, along with daily discrepancy analysis at the CI level Integration of McAfee EPO and CCSESM and Splunk ES functionality to be used for auditing purposes Establish daily compliance audits, creating profiles and templates Establish workflows where needed to automate email reminders, reports, dashboards, ticketing You will design holistic and integrated solutions that fit customers' business needs, production operability and budget.
You will participate in andor leads formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support. You will be responsible for communicating the solution with customers' business and IT personnel. Will be expected to explain the new details of new solutions and their impact on business processes.
You will ensure that the customer understands the solution and receive responses to all open questions and action items. You will prepare solution-related documents and specifications. Configures the solution, and creates, executes and maintains accurate and detailed test plans for testing when applicable.
Additional Job DetailsAll you need is... Degree in Computer Science or Industrial Engineering Management - Information System Customer-facing experience ability to present the solution using various methods (presentations, demos, and so on) Experience in Compliance andor Risk Management, Network Security Operations, content authoring, design, installation, administration, upgrades, monitoring, implementation, integration operation Good knowledge of CMDB and Asset Management Services, Business Services and Configuration item relationships. Experience with ServiceNow a must Integration of different devicesapplicationsdatabasesoperating systems.
Experience with SOC and 247 operations. Why you will love this job You will be working the worlds leading brand and be able to use your superior business and technical skills to make a significant impact on high-level solutions that best produces the optimal product solution. You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development Skills Competencies ServiceNow CMDB ServiceNow and ITSM solutions like Incident Management, Problem Management, Change Management, Service Catalog, Service Portal, Release Management, Knowledge Management, CMS, and CMDB