If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, this might be the right place for you!
Our Customer Service Representatives are true professionals who delight customers every day by providing exceptional, personalized customer service.
Through our industry-leading training program, you learn how to best assist our customers. As a Customer Service Representative, you will need strong communication skills to provide solutions and answer questions properly.
Responsibilities and Duties:
- Greet customers in a courteous, friendly, and professional manner using company procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Clarify customer requirements; probe for and confirm understanding of needs.
- Meet customer requirements by providing personalized solutions.
- Knowledge of basic computer operations
- Willingness to work shifts, as needed
- Ability to learn
- Courteous with strong customer service orientation
- Dependable with proficient attention to detail
- Good listening and responding skills
- Must be flexible with the ability to adapt to changes quickly and think conceptually
- Possess insight into self and others
Job Posted by ApplicantPro