Senior Business Analyst (Los Angeles / Hybrid)

The Business Analyst role will play a key role within the Accounting & Finance in supporting existing customer and supplier accounts by creating robust reports and analytics to support the relationship. This dynamic role will require the candidate to work on problems of a diverse scope and manage their own time to successfully complete assigned tasks by either required dates or self-prescribed due dates. The candidate will serve as a liaison with the customers, suppliers and processing team at Agile and must have excellent teamwork and communication skills. This is a hybrid role with on-site office time expected a few days a week.   

Agile Sourcing Partners offers competitive pay, paid time off (Vacation, Sick, Holidays, Jury Duty, Bereavement) and an excellent benefit package (100% Company Paid Health, Dental Vision and Life Insurance). 

Reporting

• Defines the collection of information for benchmarking business processes such as performance metrics, quality costs, and customer service expectations, based on customer, vendor and management input.
• Interacts with Customers, Sales, and Account Management to understand customer reporting needs
• Documents business requirements 
• Obtain user signoff on requirements and report format/visualization
• Identify data requirements, data sources
• Determines best fit for data/user needs: excel, PowerBI or other reporting output
• Test reports prior to delivery to customer to ensure accuracy
• Assumes responsibility for the creation, management and analysis of customer and supplier scorecards (KPIs and SLAs) by contract (as required):
  • Supplier scorecards with the Key Performance Indicators (“KPI”) for top tier suppliers, providing reporting on supplier performance.
  • Customer scorecards providing reporting on contract performance, including but not limited to SLAs, quality, A/R status, customer spend and other ad hoc reports.
• Develops and operate dashboards for both customers and internal stakeholders to: benchmark performance, gain insights and visibility, and to drive operational efficiencies as well as business opportunities
• Drives efficiencies in gathering customer/vendor data and producing appropriate client information to the key stakeholders.
• Looks for ways to continually drive improvement and streamline the processing teams existing tasks.

 Customer Service

• Interacts, follows up and communicates effectively with customers, suppliers and other employees.
• Has a big picture understanding of the supply chain and understands customer and supplier needs, issues and requirements and can describe these clearly to internal stakeholders and suppliers.

• Demonstrates strong analytical and problem-solving skills to translate user requirements into dashboards, visualizations and reports. 

• Demonstrates ability to review data, draw conclusions and recommend course of action.

• Supports the operational systems, processes, management reporting, information flow and management, business process and organizational planning.

• Assists with identification of corrective actions and implements corrective actions as assigned.
• Other duties as assigned

• Minimum Education:  Bachelors Degree in Business, Supply Chain, or other applicable field; work experience may be considered in lieu of degree
• Minimum Experience:  5-10 years experience performing reporting and business analysis 
• Needs strong analytical and problem-solving skills to translate user requirements into dashboards, visualizations and reports. 
• Experience with construction and/or utilities industry looked upon favorably.
• Advanced Microsoft Outlook, Word, Excel, and PowerPoint skills. 
• Advanced to Intermediate experience with Power BI, DAX and SQL preferred. 
• Must have the ability to independently create spreadsheets and perform quantitative analysis.

• Excellent interpersonal skills reflecting an ability to be patient and outgoing with people.
• Ability to multitask, think strategically, problem solve and collaborate with team members.
• Highly motivated, results focused and acts with a high sense of urgency.
• Excellent planning and prioritization skills with the ability to multitask and maintain by adapting to change.
• Exceptional attention to detail
• Ability to analyze and manipulate large data sets 

Location:  Hybrid, Los Angeles

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