This position is fully REMOTE
Join Agero as one of our superheroes and watch your career soar. As a Response Associate, you will answer inbound calls from stranded motorists and dispatch roadside assistance, coming to the rescue and securing services including towing, lockout, tire changes, fuel delivery, electric vehicle charging, and more. Your excellent customer service and computer skills will be sharpened as you explain benefits, services and claims procedures to drivers in need and coordinate services across our vast network of service providers.
Perform well and the sky is the limit. See yourself advance quickly into new positions in our escalation teams, coaching and supervisory teams or any of our other support departments. Our "promote from within" philosophy makes us different from other employers---see yourself succeed with us!
Apply today and join a company that offers a comprehensive benefits and wage package. We also offer opportunities for significant monthly performance bonuses, shift and language differentials, a casual dress environment, and, a diverse and fun work atmosphere. Day, afternoon and overnight shifts are available.
We're seeking everyday heroes who:
- Have a passion for customer service and helping people
- Are looking to excel and have fun
- Are self-confident and love a challenge
- Strive for continuous improvement and embrace change
- Have a good sense of humour
- Appreciate straightforward and transparent responsibilities
- Value integrity and honesty
- Have good communication skills
- Have a High School Diploma/G.E.D or equivalent work experience
- Are computer savvy
Are you all this and more? Be our next hero. Apply today!
We’re powering the next generation of software-enabled driver safety services and technology, pushing the limits of big data to transform the entire driving experience. The majority of leading vehicle manufacturers and insurance providers use Agero’s roadside assistance, accident management, dispatch, consumer affairs and telematics innovations to strengthen their businesses and create stronger, lasting connections with their customers. Together, we’re making driving smarter and safer for everyone.