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General Manager Restaurant Operations

Affinity Resources Morrisville, NC
  • Expired: 22 days ago. Applications are no longer accepted.

Affinity Resources has a Permanent Direct Hire W/ Benefits General Manager - Restaurant Operations with one of our partners in the Raleigh/Durham Area (Morrisville)

General Manager - Food & Beverage Operations

Location: Raleigh/Durham Area (Morrisville)

Experience Managing operations for a various restaurants in same or multiple locations and/or a districts

Oversees and coordinates the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

  • Manages customer service standards & programs
  • Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Employee Relations - hiring & terminations, establishing disciplinary policies, managing employee training & professional development particularly with leadership & managerial employees
  • Maintain equipment programs - ensure that all equipment is kept clean and kept in excellent working condition, overseeing restaurant preventive maintenance programs
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
  • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
  • Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns.
  • Work well with union representatives (where applicable) to ensure open communication and avoid costly grievances.
  • Ensure that the management team of the location knows and understands union contracts for compliance and avoidance of costly grievances.

Qualifications:

  • Bachelor Degree in Hospitality, Communications, Management or related field preferred or strong relevant experience
  • Food and Beverage management experience for portfolio of various restaurants, locations, and/or area/district
  • Union negotiations experience a plus
  • Excellent knowledge of a Profit and Loss Report.
  • Knowledge and experience in employee relations issues including conflict in the workplace and investigations in partnership with the HR Department.

Affinity Resources

Address

Morrisville, NC
27560 USA