Currently interviewing candidates for multiple Retention Specialist opening with a well-known client in the Buffalo, NY area.
- Responsible for assisting current members, typically via phone, who are due to re-certify their healthcare coverage by completing the annual re-certification application including adding on additional eligible family members
- May also assists with new, in-office, in person enrollments
- Provide support to individuals by assisting consumers with the application process, explaining requirements and necessary documentation
- Educate members on their options to make premium payments, including due dates.
Interviews are being conducted immediately. Interested parties are encouraged to apply as soon as possible with an updated version of their resume.