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Healthcare Call Center Rep

Aerotek Dayton, OH
  • Expired: 16 days ago. Applications are no longer accepted.

Health Care Customer Service Representative

Start Date: February 3rd

Aerotek is currently looking to hire a Customer Service Representative large managed care provider in Dayton, Ohio. You will be working in a call center environment.

This position is expected to last approximately 2 months with strong potential to get hired on permanent.

Responsibilities

  • Assist members with routine service inquires
  • Provide quality service by immediately responding to the member and/or providers requests and complaints
  • Assist members with processing payments
  • Assist providers with routine service inquires
  • Ensure all HIPAA and State requirements/regulations are adhered to at all times, in existing and future lines of business
  • Research, follow up, and resolve all open/pending issues in a timely manner to ensure member satisfaction
  • Build and strengthen member relationships by providing quality customer service

Requirements

- Must have 2 years of Customer Service

- Call Center experience

- Must be able to type 35 WPM

- Proficient with Microsoft Office


Additional Information

1st shift 8am-430pm or 8:30am - 5:00pm (30 min lunch)

If interested, apply or contact me directly at 937-387-5403!

Aerotek

Address

Dayton, OH
USA