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Customer Service Representative

Aerotek Metairie, LA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Required:

  • 1+ years Call Center experience in healthcare insurance

Preferred:

  • 1+ years Call Center experience in healthcare insurance
  • Medicare Advantage or Medicare experience

Job Description:

This position will involve answering phones for a Medicare Advantage Plan. The callers will be primarily seniors and the individuals will have to be able to patiently and calmly assist them.

This person will work with 5 other workers to assist in answering calls from members. This is a call center environment so they must be able to do the following:

  • Talk and type simultaneously
  • Courteously assist members while being efficient with time
  • Quickly learn and utilize multiple systems i.e. must be adept at computer software and Microsoft products
  • Work well within a team environment
  • Be able to handle a call center queue in which calls come in within 30 seconds of the previous call

Shift:

8am - 5pm with occasional request to assist from 5pm-8pm or weekends. (but not likely)

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Aerotek

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Address

Metairie, LA
USA

Industry

Business

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