I have an opening in Pasadena, CA.
This position is a Customer Support role within a call center environment.
This is within the banking/mortgage industry, so any experience within this realm looks very good, this client prefers candidates with loyalty and tenure within previous roles.
If you are interested
- Give me a call @ (562) 566-4752.
- You can also send me your most updated resume in Microsoft Word format, my email address is:
They are looking to interview asap, this has the opportunity to become a permanent role!
The Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.
* Performing routine data entry and validation tasks
* Initiating third party orders (title, appraisal, hazard, flood cert, credit, etc.)
* Reviewing and validating loan documents
* Handling routine calls, emails and/or chat responses
* Assigning and distributing work loads
* Monitoring work queues and intervening as needed
* Interacting with multiple departments to expedite processing and/or issue resolution
* Performing other related duties as required and assigned
* Demonstrating behaviors which are aligned with the organization's desired culture and values