Aerotek is looking for an ACM Scheduler. Candidates will be responsible for scheduling and registering patients for the staffed gastro and ortho specialty groups, utilizing internal controls and applications. This position will be utilizing a computerized scheduling system and multiple software applications to complete the registration process prior to obtaining services in the primary care clinics, to include software management that supports eligibility and verification. The employee will have interactions with all levels of staff and management, physicians, patients and families to obtain information and properly schedule and register services. The employee will be responsible for the call center directly. The employee will use independent judgement and clinical knowledge to adjust clinic and physicians schedules and accommodate special requests from internal and external customers as indicated. This employee will work with the physician templates and clinical protocols directly as indicated by management and physicians on an as needed basis.
- MUST BE BILINGUAL (SPANISH)
- 2 years experience in a high volume call center
- 2 years customer service experience, experience in a medical setting or medical call center preferred
- At least one year of direct scheduling experiene
- Basic personal computer skills
This is a Monday-Friday, 8:00am-5:00pm position
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.