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Network Administrator

Advantage Resourcing Lake Charles, LA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description: POSITION TITLE: Network Administrator DEPARTMENT: Computer OperationsREPORTING RELATIONSHIPSPOSITION REPORTS TO: CEO POSITIONS SUPERVISED: CEO POSITION PURPOSEResponsible for performing network administrative duties including setting up new users, assisting users with network access, and resolving connection problems. Installs, upgrades and backs up new software. Monitors network utilization and security systems. Provides technical support to end users, answers questions, and prepares network training sessions as needed. Maintains activity logs and makes recommendations for new network products. Notifies supervisor of significant problems and recurring errors in operating systems.ESSENTIAL FUNCTIONS AND BASIC DUTIES1. Assumes responsibility for the effective performance of network administration duties.a. Grants network rights to users.b. Manages user network and e-mail accounts. Adds and deletes user accounts.c. Maintains file servers. Backs-up software, monitors account space and system usage, and upgrades software as necessary.d. Configures software for network installation and company wide implementation.e. Evaluates, tests, and recommends new software and network system updates.f. Ensures that effective security systems are in place to protect network data. Backs up PC and file servers daily. Stores back-up data in a secure off-site location.g. Ensures that appropriate safeguards are in place to detect computer viruses. Scans network software as needed to detect viruses.h. Ensures Credit Union compliance with software licensing agreements.2. Assumes responsibility for performing timely and effective user support services.a. Assists users in accessing network resources. Provides phone, e-mail, and in-person support to end users.b. Installs and maintains network and user software.c. Troubleshoots problems with hardware and software. Maintains an activity log of problems, analyzes data, and makes recommendations for action.d. Provides training for end users on installed and network software.e. Takes work orders and coordinates with programmers (if necessary) to assist users with more complex problems.3. Assumes responsibility for the effective and efficient maintenance of computers and peripheral equipment.a. Repairs or replaces dysfunctional computer parts.b. Contacts vendors and arranges for upgrades, updates, patches and replacements on software and hardware products.c. Analyzes problems and provides technical assistance to solve them. Corrects routine operating problems by entering alternative or corrected operating commands.d. Performs preventative maintenance on computer equipment. Cleans tape and CD drives and changes printer cartridges.e. Maintains current logs of all PC’s, printers and versions of software installed.4. Assumes responsibility for maintaining effective business relations with end users and outside vendors.a. Identifies opportunities to improve user satisfaction.b. Provides information, answers questions, and tracks and resolves problems promptly.c. Maintains supportive relationships with users to ensure that their needs are met.d. Preserves professional relationships with outside vendors when requesting upgrades, replacement parts and assistance.e. Projects and maintains the Credit Union’s reputation.5. Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management.a. Maintains regular contact with all departments to obtain information and to correct errors in network operations. Distributes materials on updated projects.b. Assists area personnel with computer operations. Trains and supports users. Keeps users informed of the status of their requests.c. Informs management of area activities. Notifies supervisor of system malfunctions and operating problems that cannot be corrected by routine procedures.d. Attends meetings as required.e. Completes records, reports, and logs timely.6. Assumes responsibility for related duties as required or assigned.a. Ensures that work area is clean, secure and well maintained.b. Completes special projects as assigned.c. Preserves confidentiality of Credit Union records.PERFORMANCE MEASUREMENTS1. Network administrative functions are performed effectively and in accordance with established policies and procedures.2. End users are well supported. Software and hardware problems are carefully reviewed and promptly resolved.3. Computers, phones, and peripheral equipment are well maintained.4. Professional business relations exist with users and outside vendors.5. Required reports are generated accurately and timely.6. Management is notified of computer/technical activities and significant problems.QUALIFICATIONSEDUCATION/CERTIFICATION: High school graduate with two years of additional college computer training or an equivalent combination of education, training, and experience.REQUIRED KNOWLEDGE: Knowledge of Network operations and all related computer hardware and software.Understanding of Credit Union operations and output requirements.EXPERIENCE REQUIRED: At least two years experience with PC hardware and software configuration and network support functions.SKILLS/ABILITIES: Strong customer service skills and willingness to assist others.Able to communicate complex information clearly.Attentive to detail.Strong problem solving skills.Able to coordinate well with other departments and personnel.Ability to operate network server, computer tape drive and other business equipment. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITIONFINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)WORKING CONDITIONSNONE: No hazardous or significantly unpleasant conditions (such as in a typical office).MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITIONREASONING ABILITY: Ability to deal with a variety of variables under only limited standardization.Able to interpret various instructions.MATHEMATICS ABILITY: Ability to compute discount, interest, profit, and loss; commission markup and selling price; ratio and proportion and percentage.Able to perform very simple algebra.LANGUAGE ABILITY: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias.Ability to prepare memos, reports, and essays using proper punctuation, spelling and grammar.Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent) and variation in word order; using present, perfect, and future tenses.INTENT AND FUNCTION OF JOB DESCRIPTIONSJob descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. About Advantage Resourcing Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulation

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