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KYC Team Lead

Advantage Resourcing Andover, MA
  • Expired: 20 days ago. Applications are no longer accepted.
Job Title: KYC Team Lead
Location: Andover, MA 01810
Duration: 03+ months contract

Job Description:
  • Evaluate staff performance and provide feedback via informal discussions as well as quarterly and annual review process.
  • Coordinate and lead regular team meetings where appropriate
  • Provide KYC Analysts with guidance and resources to perform their specified job functions
  • Facilitates the collaboration of ideas and follow-up to recommend the best solutions
  • Manages the teams pipeline to ensure timely completion of cases and appropriate management of the teams capacity
  • Works with direct manager and leadership team to maintain proactive management of client escalations, issues and other items that require special handling
  • Works closely with peers and commercial partners to ensure consistent processes and procedures are being followed
  • Ability to use various PC and internet applications and tools to support the KYC process, including reporting, analyzing and tracking metrics.
  • Proficient in MS Office applications, especially Excel, Business competencies
  • Education and experience Bachelors Degree
  • 5+ years experience
  • Previous KYC Remediation or Client Onboarding experience required
  • Client Service or Data Quality and Controls experience is a plus, Compliance qualification a plus
  • Commercial awareness Have an excellent client service ethos and be able to communicate effectively with clients and sales prospects
  • Management requirements Prior management/supervisory experience required , Strong coach/people developer

Advantage Resourcing

Why Work Here?

Advantage Resourcing is a group of Hire Thinking®, industry pioneers providing innovative workforce solutions.

At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate jobs. These jobs may be temporary assignments or career positions. We place talented people in a wide variety of jobs working with our client companies in areas such as: engineering, IT, technical, manufacturing, skilled trades, distribution, call centers, clerical, accounting, finance and sales. Our strength is being able to solve our client's workforce needs by matching people that have the right skills, knowledge and motivation to each opportunity. Advantage Resourcing can help you discover the personal and career success you desire. Advantage Resourcing Americas, Inc. is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories. Advantage Resourcing is a VEVRAA Federal Contractor.


Andover, MA