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Call Center Representative

Advantage Resourcing Abilene, TX
  • Expired: over a month ago. Applications are no longer accepted.

Advantage Resourcing is currently seeking high-volume Call Center Representatives for an award-winning financial institution in Abilene!

If you thrive on customer service and building relationships, this is the position for you!

Job Duties & Responsibilities:

As a Call Center Representative, you will be responsible for supporting all products and services in retail and commercial lines of business via inbound and outbound customer service calls concerning bank operations, regulations, transaction processing, electronic services, marketing, promotional activities and other inquiries as required by business objectives. This project is anticipated to last 5 weeks.

Essential duties are as follows:

· Respond to inbound and perform outbound calls

· Identify customer needs to suggest appropriate products and services

· Utilize technology to support and troubleshoot online services

· Gather information and track customer interactions

· Actively participate in the Customer Service First sales and service culture

This position requires the candidate be on the phone approximately 90% of scheduled time and possess the ability to adhere to pre-defined activity schedules.

Skills & Requirements:

· Call center experience is ideal, but not required

· Bilingual (English & Spanish) capability is preferred, but not required

· Excellent customer service skills

· Attention to detail and problem solving skills

· Strong computer skills. Experience with Google Chrome, Firefox, and Internet Explorer.

Don't wait, these positions will go quickly - APPLY NOW!

Advantage Resourcing

Why Work Here?

Advantage Resourcing is a group of Hire Thinking®, industry pioneers providing innovative workforce solutions for Automotive, Engineering, I

At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate jobs. These jobs may be temporary assignments or career positions. We place talented people in a wide variety of jobs working with our client companies in areas such as: engineering, IT, technical, manufacturing, skilled trades, distribution, call centers, clerical, accounting, finance and sales. Our strength is being able to solve our client's workforce needs by matching people that have the right skills, knowledge and motivation to each opportunity. Advantage Resourcing can help you discover the personal and career success you desire. Advantage Resourcing Americas, Inc. is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories. Advantage Resourcing is a VEVRAA Federal Contractor.

Address

Abilene, TX
USA

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