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Service Appointment Coordinator/Rental Agent

Advantage Nissan
Bremerton, WA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Advantage Nissan is a family-owned dealership serving the Bremerton area. We have a strong history in our community and supporting our community is a goal we strive for. If you are looking for an opportunity with excellent career growth while working for a company that moves the community forward, then apply here!
 

Seeking a Service Appointment Coordinator/Rental Agent person for immediate opening. Generally the hours will be Monday through Friday 8am to 5pm, days and hours could vary some. 

Must be willing to work Full-Time and be flexible to fill in on other days on a case by case basis.

  • RESPONSIBILITIES:

  • Operate telephone system.
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
  • Operate Service Appointment System and Rental System.  (We will train on both systems.)
  • Prepare Rental Agreements with Service Customers.
  • Prepare Rental Vehicle for Service Customers making sure to note damage and customer responsibilities. (i.e. Good to Go)
  • Various clerical duties.
  • Be friendly, professional, courteous and efficient when working with all customers and employees.
  • Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
  • Miscellaneous duties as requested.

REQUIREMENTS:

  • Excellent communication and organizational skills.
  • Experience using Microsoft Office suite.
  • Dealertrack DMS, Xtime, and TSD Rental system knowledge not required but a plus!
  • Ability to work effectively with customers, while handling multiple tasks simultaneously.
  • Must be willing to submit to a drug screen & background check.
  • Willing to work both weekdays and weekends.
  • Willing to train the right individual for our role.

Advantage Nissan

Address

Bremerton, WA
USA

Industry

Business

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