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Manufacturing/Production Coordinator [20-00592]

Advanced Technology Solutions, Inc Raynham ,MA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Key Responsibilities:

  • Conduct Export Order Management functions (processing sales orders, customer inquiries, new account set up requests, dispute management, and satisfying special affiliate requirements/requests), following defined processes, policies, quality controls, service quality guidelines, and legal compliance activities.
  • Lead communication cross-functionally (with data and facts) to investigate, research and resolve all process exceptions promptly and accurately.
  • Lead projects including system implementation/testing, recalls, product code consolidation, acquisition, and divesture activities.
  • Serve as a change agent and advises management of changing needs of the customer base and leads process improvements to accommodate customer requirements.
  • Responsible for providing troubleshooting and solutions to the Coordinator team as it relates to system capabilities, processes, and affiliate management.
  • Ensure adherence to key performance indicators, policies/procedures, customer service level agreements and the compliance of transactions processed for accurate reporting.
  • May be directed to work non-standard hours due to Global affiliate business needs.
  • Build and maintains quick reference guides, work instructions and standard operating procedures in a document management system when applicable.
  • Conduct training of new Employees.
  • Communicate in all directions to keep associates, peers, and management informed of project status, process changes, and opportunities.

Qualifications:

  • Minimum Bachelor's degree required
  • Minimum four (4) years of relevant work experience required
  • Proven customer-centric mindset, with Customer Service functional experience required
  • Import/Export Logistics experience preferred
  • Project Management experience, training or certification preferred
  • Medical Device or Pharmaceutical industry experience is helpful
  • Requires strong knowledge of MS Office Suite (Word, Excel, Outlook)
  • Master Data Management (MDM) or SAP preferred
  • Experience with TruVault is helpful
  • Data visualization or advanced analytics, such as Power BI, Access, or Tableau is helpful
  • Global mindset, with the ability to work with individuals from different cultures and backgrounds
Company Description
ATS is an information technologies consulting company providing services to Fortune 500 companies nationwide. ATS specializes in providing full-service staffing solutions by providing technical and business personnel through staff supplementation and project engagements. The company has extensive contacts within its Fortune 500 client base and is able to access a large pool of talented and responsive professionals with proven records of accomplishment in both the technical and business fields.

Advanced Technology Solutions, Inc

ATS is an information technologies consulting company providing services to Fortune 500 companies nationwide. ATS specializes in providing full-service staffing solutions by providing technical and business personnel through staff supplementation and project engagements. The company has extensive contacts within its Fortune 500 client base and is able to access a large pool of talented and responsive professionals with proven records of accomplishment in both the technical and business fields.

Address

Raynham, MA
USA

Website