CRM Administrator

AMI is seeking an energetic and proven CRM (HubSpot) Administrator who will assume responsibility for ensuring the performance and success of our entire HubSpot platform, with a primary focus on the CRM and sales & marketing hubs.In addition to day-to-day CRM management, this position will use the sales hub, marketing hub, conversion tools, and reporting and analytics to administer, implement, and iterate business processes to attract prospects, engage prospects into customers, and delight customers into promoters.

PERFORMANCE OBJECTIVES

• Lead AMI’s overall CRM program and strategy, understanding lead development workflows, business objectives and platform capabilities to drive improved sales and marketing automation and pipeline visibility.

• Serve as primary system administrator for our HubSpot CRM. Handle all basic day-to-day functions, including user account maintenance, configurations, permissions and other routine tasks.

• Work with business units to design optimal lead management and routing processes, including using best practices to track pipeline/marketing attribution and leads to cash.

• Create and improve workflows, custom fields, and data flow management processes to support each business unit.

• Manage, maintain, and integrate all relevant third-party systems and integrations.

• Monitor sales and marketing campaign results to increase engagement, improve responses and ensure maximum return on efforts.

CAPABILITIES/KEY COMPETENCIES

• Requires excellent organizational skills and strong attention to detail and accuracy.

• Self-starter who can work independently within existing processes 

• Excellent relationship building skills with a demonstrated ability to quickly develop trust

• Ability to work on a team with other professionals to achieve departmental goals

EDUCATION AND EXPERIENCE

• Experience with HubSpot, required

• At least 2 years of CRM administration experience.

PHYSICAL REQUIREMENTS

• Able to sit full-time onsite in our offices in Clearwater, FL.

• Prolonged periods of sitting at a desk and working on a computer.

EMBRACING MANY PERSPECTIVES TO CREATE ONE UNIFIED MISSION

At AMI, we are dedicated to cultivating an organization that is as diverse as the communities our clients serve. We understand that our combined differences are what fuel the growth necessary to transform healthcare.