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Rental Technician

Advanced Geosciences, Inc. Austin, TX

  • Posted: over a month ago
  • $18 to $20 Hourly
  • Full-Time
  • Benefits: medical, 401k, dental
Job Description

The role of the Rental Technician will be to handle the day-to-day operations of SAGA Geophysics, Inc. (AGI's Rental Partner) and handle first-touch customer support with rental orders and equipment. The candidate best suited for this position will have experience with geophysics (specifically, resistivity methods), a history of outstanding customer service, attention to detail, and will have a positive attitude.

Job Responsibilities:

  • Track product inventory and rental orders
  • Book orders on behalf of some customers
  • Complete basic quality assurance testing for equipment
  • Communicate with customers about upcoming deadlines, equipment issues, and provide guidance and support for customers throughout the rental process
  • Maintain the warehouse where all inventory is held
  • Provide your feedback and forward customer feedback to internal teams to help improve productivity and sales
  • Create shipping quotes via FedEx, UPS, and more
  • Send and receive orders via FedEx, UPS, and more


Requirements and Qualifications:

  • This position is on-site (SAGA and AGI adhere strictly to CDC COVID-19 guidelines)
  • Must be able to lift at least 50lbs.
  • Experience with customer support and a proven track record of stellar customer service
  • Forklift Operator Certification (OSHA Code 29 CFR 1910.178) (We will pay for certification for the applicable candidate)
  • Must be detail-oriented and process-oriented
  • Software Experience and basic computer skills
    • Using G-Suite, including but not limited to:
      • Gmail
      • Google Sheets
      • Google Docs
    • Various SaaS products


Preferred Skills:

  • Familiarity with FedEx and UPS online portals
  • Previous experience with a rental company or experience with inventory management
  • Experience using rental, scheduling, and/or billing software
  • Experience with geophysical equipment or equivalently manufactured hardware such as medical, industrial, or military electronics.
  • Associate's Degree or applicable experience and training focused in Electrical and Electronics Engineering


Additional Job Benefits:
In addition to medical/dental insurance and 401K options, we also offer flexible PTO.

 

Company Description
For over thirty years, SAGA Geophysics, Inc.—the sister company of Advanced Geosciences, Inc.—has been renting high-quality, professional-grade geophysical equipment to its customers. As an exclusive partner with Advanced Geosciences, Inc., we offer unmatched customer guidance and support.

Advanced Geosciences, Inc.

Why Work Here?
Laid back, team-oriented workplace.

For over thirty years, SAGA Geophysics, Inc.—the sister company of Advanced Geosciences, Inc.—has been renting high-quality, professional-grade geophysical equipment to its customers. As an exclusive partner with Advanced Geosciences, Inc., we offer unmatched customer guidance and support.

Address

2121 Geoscience DR.

Austin, TX
USA
View all jobs at Advanced Geosciences, Inc.

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