Advanced ENT & Allergy is seeking an Allergy Technician for their Louisville area locations; however, some coverage in Southern Indiana may be required. Allergy Technicians play an integral role in patient care and are responsible for allergy related testing/treatment procedures. They are also the communication link between the patients and physician.
- Allergy testing (foods, inhalants, chemicals, IDT, intradermal and sublingual).
- Calculate and mix treatment sets for immunotherapy.
- Prepare testing and treatment boards and maintain.
- Administer routine allergy immunotherapy; answer questions and educate patients regarding allergy services.
- Determine if a patient is having a reaction and follow protocol.
- Triaging phone calls and giving instructions for refer to physician, if needed.
- Checks voicemail and returns patient calls.
- Administer emergency medications (SubQ or IM).
- Prioritize task consistently; follow through with all tasks.
- Communicates to the patients, physicians, peers and Manager in a clear, concise manner.
- Organize testing and injection rooms; maintain supplies.
- Cover the Serum Coordinator responsibilities when he/she is out of the office.
- Checks and maintains ER medications and equipment; gives information to the Allergy Manager for ordering.
- Calls Rx for Epi-pen and syringes according to protocol.
- Follows all HIPAA regulations.
- Maintains education requirements for job (CPR, Safety, Infection Control, etc.), if required.
- Phlebotomy, centrifuge blood, and complete forms to mail specimen to the lab.
- Notify patient of test results.
- Documents accurately in EMR and the paper chart in a clear, concise, factual manner.
- Responsible for charging, coding and posting each procedure accurately.
- Documenting all phone messages in EMR.
- Obtains Medicaid authorizations or referrals for serum and documents them in EPM.
- Assist during injection hours, including but not limited to: answering phones; pulling serum; pulling and filing charts.
- Verifies patients' insurance benefits for all allergy procedures.
- Organize serum list and email to Serum Coordinator.
Education - High school diploma or equivalent. Medical-related training required; Medical Assistant, EMT or LPN certification/degree preferred.
Experience - Previous experience working in a medical environment with direct patient contact. At least one year of experience giving injections in a medical facility/practice. Strong computer skills, math, spelling and grammar skills necessary. Experience using an EMR system is a must-have. Excellent work history that reflects longevity required (i.e. 3 employers or less in last 7 years). Excellent attendance record essential. At least one year allergy testing and serum building experience extremely helpful. Willingness to learn allergy techniques and procedures used at Advanced ENT & Allergy. Eagerness to learn the basics of ENT a plus.
Job Type - Full time, hourly, working first shift, Monday – Friday. Willingness to flex your schedule to work before, after or extra hours as needed and at other locations as needed.
Benefits - Competitive pay based on experience. Full benefits package available (medical, dental, vision, life, short- and long-term disability, FSA options, 401(k) with employer match). Paid holidays and immediate accrual of paid time off.