Medical Office Medical Assistant

Medical office is looking for a Medical Assistant to join our multi-specialty medical practice. Must be diligent, detail oriented, and is able to multitask.

Medical Assistant to perform a variety of duties including, but not limited to:

Specific Duties:

• Check in/out patients
• Collect information/payments from patients and be able to explain paperwork and policies to patients
• Utilize a script-based dialogue to assist patients or callers by providing information, answering questions, making appointments, and/or directing calls/inquiries as necessary
• Perform data entry into a computer system, program, or database
• Ensure all units are prepped, stocked, and cleaned before the beginning of each appointment
• Provide any other support as needed to teams, departments, managers, and other staff

Patient Management:

• Show care and concern for the patient at all times
• Greet patients and monitor arrival time
• Monitor patient flow
• Seat patients and have proper setup for procedures
• Try not to leave patient unattended in the room for longer than 5 minutes
• Anticipate and assist providers' needs at all times
• Perform clinical procedures as delegated by provider
• Give patient instruction and demonstrate when necessary
• Update patient's health history and patient information semiannually

Medical Assistant Daily Duties:

• Open exam rooms and unlock sample closet/cabinets
• Ensure that all counter tops are clean in the exam rooms
• Ensure brochures/consent forms are fully stocked in each exam room
• Ensure that all chairs and fixtures are clean and free of debris
• Turn on Light Box/Calibrate (Turn off at the end of the day)
• Turn on Excimer Laser (Turn off at the end of the day)
• Insert Laser Keys (Remove keys at the end of the day)
• Fill Liquid Nitrogen and make sure Liquid Nitrogen is ordered
• Disinfect rooms after each patient
• Sterilize instruments and hand pieces
• Fill exam room canisters with supplies
• Check bio-hazard containers
• Clean mirrors
• Close all rooms and lock sample closets/cabinets
• Fill gel bottles
• Complete notes
• Send prescriptions to pharmacies
• Complete all authorization requests (can be completed the next day)
• Process all biopsy specimens
• Daily Batches scanned
• Turn on/off AC/Heat

Weekly Duties:

• Check distilled water in Autoclave (clean the inside of the Autoclave on a monthly basis)
• Follow up on all existing requisition orders for pathology
• Ensure that all notes are current or up to date
• Change cold sterile when necessary
• Assist in weekly inventory
• Order supplies
• Prepare paperwork

Required Qualifications:

• High school diploma/GED
• Detail oriented and organized
• Able to handle 150+ calls a day
• Minimum 1 year medical office experience
• Strong customer service, communication, and problem-solving skills
• Proficiency with a diverse assortment of software programs, applications, and systems

Preferred Qualifications:

• Previous experience as a receptionist, call center agent, medical admin assistant, data entry clerk, or other similar roles
• Bilingual (Spanish or Farsi is a plus)
• Experience using multi-line phone system
• Previous Office Ally and NextGen experience is a plus

Part-Time:

Days: Mondays, Tuesdays, and Wednesday

Location: Westlake Village, CA

Full-Time:

Days: Mondays through Fridays

Location: Westlake Village, CA and Sherman Oaks, CA