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Medical Office Medical Assistant

Advanced Dermatology and Skin Cancer Institute Sherman Oaks, CA
  • Posted: over a month ago
  • Full-Time
  • Benefits: Medical, 401k

Medical office is looking for a Medical Assistant to join our multi-specialty medical practice. Must be diligent, detail oriented, and is able to multitask.

Medical Assistant to perform a variety of duties including, but not limited to:

Specific Duties:

  • Check in/out patients
  • Collect information/payments from patients and be able to explain paperwork and policies to patients
  • Utilize a script-based dialogue to assist patients or callers by providing information, answering questions, making appointments, and/or directing calls/inquiries as necessary
  • Perform data entry into a computer system, program, or database
  • Ensure all units are prepped, stocked, and cleaned before the beginning of each appointment
  • Provide any other support as needed to teams, departments, managers, and other staff

Patient Management:

  • Show care and concern for the patient at all times
  • Greet patients and monitor arrival time
  • Monitor patient flow
  • Seat patients and have proper setup for procedures
  • Try not to leave patient unattended in the room for longer than 5 minutes
  • Anticipate and assist providers' needs at all times
  • Perform clinical procedures as delegated by provider
  • Give patient instruction and demonstrate when necessary
  • Update patient's health history and patient information semiannually

Medical Assistant Daily Duties:

  • Open exam rooms and unlock sample closet/cabinets
  • Ensure that all counter tops are clean in the exam rooms
  • Ensure brochures/consent forms are fully stocked in each exam room
  • Ensure that all chairs and fixtures are clean and free of debris
  • Turn on Light Box/Calibrate (Turn off at the end of the day)
  • Turn on Excimer Laser (Turn off at the end of the day)
  • Insert Laser Keys (Remove keys at the end of the day)
  • Fill Liquid Nitrogen and make sure Liquid Nitrogen is ordered
  • Disinfect rooms after each patient
  • Sterilize instruments and hand pieces
  • Fill exam room canisters with supplies
  • Check bio-hazard containers
  • Clean mirrors
  • Close all rooms and lock sample closets/cabinets
  • Fill gel bottles
  • Complete notes
  • Send prescriptions to pharmacies
  • Complete all authorization requests (can be completed the next day)
  • Process all biopsy specimens
  • Daily Batches scanned
  • Turn on/off AC/Heat

Weekly Duties:

  • Check distilled water in Autoclave (clean the inside of the Autoclave on a monthly basis)
  • Follow up on all existing requisition orders for pathology
  • Ensure that all notes are current or up to date
  • Change cold sterile when necessary
  • Assist in weekly inventory
  • Order supplies
  • Prepare paperwork

Required Qualifications:

  • High school diploma/GED
  • Detail oriented and organized
  • Able to handle 150+ calls a day
  • Minimum 1 year medical office experience
  • Strong customer service, communication, and problem-solving skills
  • Proficiency with a diverse assortment of software programs, applications, and systems

Preferred Qualifications:

  • Previous experience as a receptionist, call center agent, medical admin assistant, data entry clerk, or other similar roles
  • Bilingual (Spanish or Farsi is a plus)
  • Experience using multi-line phone system
  • Previous Office Ally and NextGen experience is a plus

Part-Time:

Days: Mondays, Tuesdays, and Wednesday

Location: Westlake Village, CA

Full-Time:

Days: Mondays through Fridays

Location: Westlake Village, CA and Sherman Oaks, CA

Advanced Dermatology and Skin Cancer Institute

With successful practices in Sherman Oaks, Valencia, Beverly Hills and Oxnard, California, Dr Michael Lin interacts with patients on a daily basis, who have come to know and trust him, with all of their skin care needs.

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