ACS Fire & Security is a leading privately owned fire and security alarm company that services and installs a full range of alarm and monitoring systems throughout central Florida. Due to continuous growth, we are looking for a Service Coordinator to join our team in Orlando, FL. As a leading provider in commercial fire and security products, you will assist in protecting lives and property on a regional basis.
Primary responsibility of this position is to assist the service and installation team in managing our clients service and projects from bid to close-out.
Service Coordinator Responsibilities will include:
Scheduling work orders and service calls, entry of jobs info into our system, billing customers, as well as, assisting with purchase order generation, materials handling and receiving, estimating, and project startup,
Coordinate and communicate with other staff members, contractors, and owners on various issues, including service status, changes in scope and site conditions.
Assist in the preparation of documentation, including permit applications, job folders, submittals, logs, change orders, closeout documents.
Skills we are looking for * Strong computer proficiency * Excellent customer service skills *Detailed and team oriented.•* Knowledge of alarm industry a plus.* Creative thinker *Excellent communication skills.• Must be able to stay organized and multitask.• Experience with project management software.
As a member of the team, you can expect:• Competitive compensation • Benefits package that includes 401K, holiday pay, paid time off and wellness program.