Advance Services Inc. is looking for Customer Service Representatives for a well-known company based in the Fort Collins, CO area for over 55 years. If you are looking for a unique and fun position, this is the job for you.
Location: Fort Collins, CO
Hours: Full-time 1st Shift – Must be flexible availability
Pay: $14.50 Per Hour
$15.00 Per hour if Bilingual
Requirements: Resume, Drug Screen & 7 year criminal Background check
Customer Service Representative Job Responsibilities:
Responsible for primary contact with the company’s consumer inquiries, which include email, phone, chat and written correspondence. Support includes the ability to provide technical information on all products, the ability to enter an order; resolve order status problems or questions; supply product information, to handle all consumer complaints to the satisfaction of the customer and company.
Customer Service Representative Job Duties:
Handles calls, emails, chats and written correspondence
Maintains a high level of customer support by providing professional, knowledgeable and courteous service at all times
Providing a WOW Customer Service Experience
Trains cross-functionally in customer service, to support all customer contacts if necessary
Achieves and maintains customer service levels and KPI goals
Strong written and verbal communication skills to team members, departments and customer
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking.
Apply at www.asinc.net click the Loveland, CO branch and complete the online application, or call (970) 776-3295.