Monday to Friday
7:30 AM to 4:00 PM
• Primary inside support for outside sales manager
• Inform lead-times, material availability, inventory shortage dates, special purchasing requirements
• Review with manager as needed-Complaints, missing items, late shipments, change orders, extreme customer dissatisfaction
• Review major projects (project management) with inside team and communicate questions, concerns and/or recommendations to manager
• Exercise independent judgement, discretion and decision making about matters of significance regarding sales.
• Review incoming orders for accuracy prior to Sales Order Entry. (required drawings, special order material, special lead-time/shipping requirements, etc.) Verify terms of payment with accounting and/or note to request prepayment when necessary.
• Manages Sales Clerk for division. Review Sales Order Data Entry to reduce errors and forward incomplete orders for further processing. Mentor clerk.
• Strong Product Knowledge for division including netting products, hardware and general installation. Ability to read drawings, create simple drawings, BOM's and follow production steps.
• Strong Customer Service and interaction with customers, providing quotes and answering questions or discussing complaints when sales manager isn't available.
• Initiate ISO 9001 documentation per procedures and complete when necessary.
• Preform duties of Clerk to manage overload of orders and during clerk's time off.
• Ongoing communication with divisions assistant production manager to inform them of customer compliments & concerns, pending projects, manage lead-times for rush orders.
• Eligibility for commission will be evaluated once all task can be performed independently and consistently exceeds expectations in exhibiting the core competencies of the position.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records