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Adecco Norfolk ,VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Adecco is currently assisting a local client in their search to fill a Dispute Specialist job in Norfolk, VA! Apply now if you meet the qualifications listed below!
Type: Fulltime (40 hours / week) contract
Length: Temp - Hire
Pay: 14.00 / HR
Shift/Hours: 8A - 5P
Responsibilities for this Dispute Specialist job include, but are not limited to:
  • Assists the Disputes department in the receipt, investigation and resolution of customer disputes with regards to charged off accounts.
  • Research disputed account issues.
  • Record and process received disputes.
  • Determine the appropriate dispute classification, Order new and review existing documentation to investigate and resolve the dispute, Prepare correspondence (letters, emails, and/or faxes) and follow up with investigation via telephone, email and/or fax.
  • Electronically file all documentation according to policy and procedure.
  • Obtain account information and account verification from seller of the account.
  • Serve as liaison between debtors, sellers and other parties and Company on disputed accounts; provide information as required to appropriate parties. Regulatory and Company Policy Compliance: Participate in all required training and ensure compliance with training and regulatory requirements across areas of organizational responsibility.
  • Identify violations of FDCPA, FCRA or other company policies and practices to keep supervisor advised of potential acts that may result in litigation against the company.
    Qualifications for this Dispute Specialist job:
  • High School Diploma or G.E.D required
  • 1-2 years of prior collections or customer service experience
  • Requires proficiency with Microsoft Windows and proficiency with Microsoft Office Requires proficiency in understanding and applying applicable elements of Fair Debt Collection Practices (FDCPA) and Fair Credit Reporting Act (FCRA) for tasks performed Able to define problems, organize and collect data, establish facts and draw valid conclusions
    Why work for Adecco?
  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
  • IMPORTANT: This Dispute Specialist job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
    The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
    Equal Opportunity Employer/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please

    The Company will consider qualified applicants with arrest and conviction records



Norfolk, VA