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IT Desktop Support Analyst (Seasonal)

Adecco Lynchburg, VA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
The primary responsibility of the Desktop Support Analyst is to provide endpoint and general electronic device support from both a hardware & software purview, dispatch service requests, and work with appropriate escalation points as defined by the policies within the Information Technology department.
Duties and Responsibilities:
  • Setup, configure, and maintain an array of endpoint devices & peripherals.
  • Demonstrate ability to troubleshoot, diagnose, and implement corrective action for minor technical issues.
  • Demonstrate ability to identify the nature of technical issues and escalate/assign to appropriate teams.
  • Demonstrate ability to operate in fast-paced environment and cater to multiple types of environments (e.g. Distribution Centers, Contact Centers, Stores, and Corporate Offices)
    Interpersonal Skills:
  • Ability to work effectively independently and in a team setting
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Excellent researching ability
    Education and Experience
  • Bachelor's Degree in Information Systems or related field is preferred, or equivalent experience in a technology-related field.
  • Experience working on a helpdesk or similar role that demonstrates ability to provide support in an enterprise environment preferred
    Basic understanding of
    Microsoft Windows & Microsoft Office Applications (Windows 7-10, Office 2010-2016, Office 365)
    Active Directory (OU assignments & group policy)
    Networking (Wireless, DHCP & Static IP assignment, DNS)
    RF Scanners and Mobile Printers

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records


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Lynchburg, VA



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