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Guardsman Inbound

Adecco Grand Rapids, MI
  • Expired: 6 days ago. Applications are no longer accepted.
Adecco is currently assisting a local client recruiting for Call Center Representatives in Grand Rapids, Mi. These Call Center Representatives roles are contract to hire opportunities, with starting pay rates of $14.00 per hour, plus overtime! For instant consideration for these Call Center Representative roles, Apply Now!
Duties in this role can include:
Assists consumers by providing highest level of customer service; remains professional and polite at all times.
Handles customers' first report of claims; takes status calls on claims.
Responds to standard questions and concerns from consumers; follows-up with common questions to document nature and status of claim; communicates in a clear and educated manner.
Completes routine or standard claims based on information provided by consumer; may inform customer of results and closes out the claim as appropriate.
Aids internal and external customers during claim and general call center process; forwards call and relevant information to other team members, departments or management as needed.
 
EXPERIENCE/EDUCATION QUALIFICATIONS:
1-year minimum customer service experience in a call center environment is preferred;
Office or customer service experience is preferred;
 High school graduate or equivalent education is required;
Post-secondary education is preferred.
 
INTERESTED??? Here's what it takes to apply:
Above all, you've got to be reliable. If you're ready to go at the start of each shift, you're A-OK in our book!
So now that you know about the job and about us, the ball's in your court. For instant consideration for this Call Center Representative job, click on Apply Now! We can't wait to hear from you!
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco

Address

Grand Rapids, MI
USA