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Desktop Support/QA

Adecco Boston, MA
  • Expired: over a month ago. Applications are no longer accepted.

There is a position open through Modis with one of our top engineering clients as a Desktop Support/QA in Boston, MA. If you are interested in this position, please click APPLY NOW.

DETAILS:

  • Pay Rate: $29.00 - $32.00 DOE
  • Location: Boston MA
  • Contract: 3 months
  • Schedule: M-F 8AM - 5 PM (possible overtime)

RESPONSIBILITIES:

  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems - you make it happen.
  • Be helpful and understanding - provide the support you would want!
  • Customize the customer experience for every individual-all communication, instructions, and product knowledge to the level of the individual.
  • Determine the most cost effective repair to minimize customer downtime.
  • Be proactive! Prepare reports for analysis of product failure trends and service issues.

QUALIFICATIONS:

  • 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience.
  • Must have game development and testing experience
  • A+ Certification - or able to obtain within first 6 weeks of employment.
  • Solid experience and understanding of IT services and products
  • Enthusiastic about technology and willing to learn and stay on the cutting edge.
  • Personable
  • Relatable and responsible when interacting with ALL customers
  • When the customer has a problem-are they going to dread your visit? If yes, youre not picking up what were putting down.
  • Consultative approach to solving issues - Help us, help them!
  • Reliable.
  • Able to transform technical IT solutions lingo into terms everyone understands.
  • Impeccable follow-through to customer satisfaction.
  • Will attempt to connect to anyone you meet, no matter how difficult.
  • Go-Getter.
  • Insatiable desire for knowledge, independence, and success-strive for more than the status quo.
  • Not intimidated by problems youve never seen before-confidence is key!
  • Hungry to work hard and hungry to grow your career!

Adecco

Why Work Here?

Awesome environment and a great opportunity to work on projects for fortune 500 companies.

We can offer competitive pay rates and benefits within your field!

Address

Boston, MA
USA