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Customer Support Representative

Adecco Austin, TX
  • Expired: 9 days ago. Applications are no longer accepted.
Adecco is currently looking for customer service reps for a North Austin call center.
Schedules are Monday - Friday and you must have ability to work an 8-hour shift between 7 am - 7 pm. No weekends required. These positions will start at $15.00 per hour and offer a total of 4 weeks of training. Training hours will be 8 am - 5 pm. Schedules will be set after completion of training. Schedules will not be adjusted the first 90 days! Attendance is crucial for these roles, no missed days during training period.
Job Description:
  • This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
  • Assists with problem resolution, as needed with empathy and compassion.
  • Responds to phone inquiries in a prompt, courteous and concise manner.
  • Documents all encounters in clear and concise online logs.
  • Transfers callers to other Call Center units as needed.
  • Meets individual performance standards.
  • Performs other duties as may be assigned by management.
  • Attains and maintains strict required attendance and performance metrics.
  • Minimum of 1-year Call Center or Customer Service experience or all military backgrounds welcome to apply
These positions will start on July 22 nd . Must be available for an interview ASAP. All selected candidates will be required to go through a background check.
If interested, please apply today with your updated resume.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco

Address

Austin, TX
USA