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Customer Service Specialists

Adecco Rapid City, SD
  • Expired: 9 days ago. Applications are no longer accepted.
Do you love working with people? How about a long-term career opportunity where you can assist people every day? Adecco Staffing in Rapid City is currently assisting a local client in recruiting for detail-oriented Customer Service Specialists. This is a long-term opportunity that will give you valuable experience to enhance your career. Successful candidates must have excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service. As a Customer Service Specialist, you will be responsible for handling a high-volume amount of calls in addition to other work items. If you meet the qualifications listed below, please Apply Now!
Responsibilities for the Customer Service Specialist include:
•       Schedule deliveries for customers within designated timeframes
•       Answer calls with varying degrees of questions or concerns
•       Possess a positive can-do attitude, a strong work ethic and the ability to work independently
•       Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
•       Use computer systems to track, gather information, and/or troubleshoot the items raised by the customer
•       Achieve productivity standards and goals set by the company while maintaining high level of customer service
•       Other duties as assigned by management
Qualifications for the Customer Service Specialist include:
•       High School diploma or equivalent required
•       1-3 years of customer service experience
•       Candidate must be able to sit for most of their shift
•       Ability to work productively without direct supervision
•       Excellent verbal and written communication skills
•       Make good decisions and resolve issues in a clear, calm, and diplomatic matter
•       Computer literate - Proficient with Email and Microsoft Word
•       Able to work in a team environment
•       Ability to adhere to safety policies and procedures to ensure a safe work environment
Hours are very flexible and can be based around the candidate’s needs. Part time is preferred but full time can be accommodated for the right individuals. This is a fantastic opportunity for someone that is looking to supplement their income, work when they are available or trying to bring in extra hours on top of their current job. Pay is $13/hr. All hours must be during department hours of Mon-Fri 6am -8pm.
Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
Click on Apply Now to be considered for this Customer Service Specialists job in Rapid City, SD or any related opportunities with Adecco.
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Rapid City, SD