Expired: May 27, 2021. Applications are no longer accepted.
The counter sales representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. You will provide world class customer service and professionally and effectively sell automotive group products and services to meet the customer's travel needs. The key responsibilities and accountability are:
Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
Achieve personal sales goals while supporting the goals of the team.
Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
Provide world class customer service by managing the rentals and returns process, in compliance with policies and procedures
Qualify and process customer rentals with accuracy and attention to detail.
Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
Resolve customer issues and concerns professionally using effective customer service techniques.
Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Passion for customer service and attention to detail - Goes the extra mile
Proven strong sales and closing skills and the ability to friendly, engaging manner
Motivated to achieve and exceed targeted goals
Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
Proficiency in English
Must be able to:
Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
Have the competitive drive and confidence
Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
Demonstrate sales, professionalism, and interpersonal skills.
Show a high level of ownership, accountability, and initiative.
Show proven experience of working well within a team.
Work flexible shifts including weekends and holidays; and work overtime as required.
Work outdoors during all weather conditions.
Stand for long periods of time.
Applicant must be capable of essential functions of this position to include, but are not limited to, the following such as sitting, standing, writing, typing, filing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine are required.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records