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Claims Analyst III Call Center

Adecco Phoenix, AZ
  • Posted: 3 days ago
  • Other
Adecco staffing is looking to hire 5 Claims Analyst III for a position starting on November 25th.  This position will require knowledge of being a claims analyst and 6+ months of call center experience.  The starting pay is $15 a month.  There are two shifts available 6AM - 2:30PM and 3PM - 11:30PM.  Please inquire asap!  Location: 3255 E Elwood St. Phoenix AZ 85034.  32nd St and University.

•    Supports Claims Analysts, Call Center Agents and customers on the phone while processing questions and escalations. Accurately utilizes scripting, faq's and email templates. 
•    Create and expedite open escalations to the most appropriate source of support and monitors the progress of all open escalations.

Competencies
•    Strong customer service skills, communication, diplomacy and de-escalation.
•    High level of punctuality, work ethic and discretion.
•    Call Center experience a plus.
•    Openness to feedback.
•    Strong computer skills (Outlook, Excel, ability to navigate multiple applications at once...)
•    Problem solving skills, attention to detail, ability to change directions throughout the day.
•    Ability to master internal processes.
•    Bilingual a plus. 
 

Adecco

Address

Phoenix, AZ
USA

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