Call Center Worker Jobs require candidates to answer all incoming customer calls (including inquiries on order status, package and price clarification, special services, remakes, reorders and telephone orders), initiate all outgoing customer calls and mail for production to facilitate efficient processing of an order, and to maintain complete and accurate records and files.. For instant consideration of this Call Center Worker Job, apply now!
Responsibilities for this Call Center Worker job include:
- Answering all incoming customer calls, including inquiries on order status, package and price clarification, special services, remakes, reorders and telephone orders
- Initiating all outgoing customer calls and mail for production to facilitate efficient processing of an order; this includes credit card information, proofs and order detail, negative issues, mathematical errors, and Value Plus Program for non-returned proofs
- Answering all consumer mail correspondence in a timely and efficient manner, process refund requests, assist production and territories deliver returned customer orders
- Maintaining complete and accurate records and files
Qualifications for warehouse Call Center Worker include:
- Minimum of one year previous customer service experience
- Computer proficient
- Excellent verbal, written and interpersonal communication skills
We have multiple shifts available and can help you choose the best shift to fit your schedule!
For instant consideration for this Call Center Worker job in Muncie, Indiana, click on Apply Now!
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
T he Company will consider for employment qualified applicants with arrest and conviction records.