Adecco is currently assisting a local client in their search to fill a Customer Service Representative job in Baltimore, MD paying $16/ HR. Apply now if you meet the qualifications listed below!
Responsibilities for this Customer Service Representative job include, but are not limited to:
The contractor will be responsible for making outbound and taking in bound call for the purposes of meter maintenance. The contractor will be contacting customers to schedule appointments to have their meter resolved. There will be no billing or emergency calls taken for this position.
Proven customer support experience
1 year of experience working in a call center
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Proficient in Microsoft Excel, Access, and Outlook
Familiar with BGE system applications (e.g. CC&B, MDM, LiveVox) - used for CSR II
Familiar with CMS / Avaya phone system - used for CSR II
High school diploma or equivalent
Type: Fulltime (40 hours / week) contract
Length: 12+ months
Pay: $16/ HR
Shift/Hours: 8A - 5P
Why work for Adecco?
+ Weekly pay
+ 401(k) Plan
+ Skills Training
+ Excellent m edical, dental, and vision benefits
IMPORTANT: This Customer Service Representative job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Adecco will consider qualified applicants with arrest and conviction records for employment