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Customer Service Representative

Addison Group
Washington, DC
  • Posted: over a month ago
  • $13 to $16 Hourly
  • Contractor
Job Description

Addison Group’s client is seeking Customer Service Representatives to join their team in Northern Virginia! The pay-rate is $13-16/hour. This is a contract position. This position currently hybrid! The organization offers an excellent chance to learn new skills and grow!

Job Description:

  • Respond to customer requests and inquiries
  • Provide customers with status updates
  • Provide accurate information and guidance to customers via our reference guides and policies
  • Update our automated database systems
  • Communicate with Customer Information staff as needed via phone or email


  • Must have at least one year of Call Center Experience
  • High School Diploma or GED required
  • Associate’s or bachelor’s degree is preferred
  • Must have impeccable verbal and written communication skills
  • Must be proficient in data entry and basic computer skills
  • Must be able to work in a fast-paced environment
  • Must be able to provide top-notch customer service to our customers
  • Must have a cooperative and professional attitude

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


Addison Group


Washington, DC



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